STATEMENT
- Secure shipping
- Satisfaction guarantee
- 100 days return policy
WITH PARTNERS & SPONSORS
KNOWN FROM
Quality seal
Our stretcher frames are made of spruce & pine wood and are from sustainable forestry.
Registered trademark
DOTCOMCANVAS® is a word and figurative mark officially registered in the German Trademark and Patent Office.
Delivery time:
Delivery time varies depending on the ordered product size & product type.
- Germany: 4-8 days
- EU: 6-12 days
- Worldwide: 10-18 days
Shipping costs:
Shipping costs are calculated according to the largest product in the cart and only once for the entire cart.
* Customs costs are not covered. Customs charges may occur when importing orders outside the EU, e.g. deliveries to CH, UK, USA, CA, UAE.
Our partners:
Secure and fast shipping with our shipping partners:
We will tell you the tracking number of the package as soon as it is shipped, so you can track the delivery at the same time.
Returns:
For questions about returns & cancellations, please contact us by mail at service@dotcomcanvas.de or use our contact form.
- 100 days return policy
- Lifetime product warranty see certificate of authenticity
- Personalized products are not exchangeable or refundable!
- The costs of the return are borne by the sender of the goods, i.e. the customer.
- Once the goods have been returned to us, you will be refunded the purchase amount (excl. shipping costs).
