Delivery time:
- Germany: 4-8 days
- EU: 6-12 days
- Worldwide: 10-18 days
* Delivery time may also vary in exceptions and depends on the ordered product size & product type.
Shipping costs:
Shipping costs are calculated only once according to the largest product in the cart see shipping matrix:
Germany: Free shipping
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* Customs costs are not covered. Customs charges may occur when importing orders outside the EU, e.g. deliveries to CH, UK, USA, CA, UAE.
Our partners:
Secure and fast shipping incl. tracking with our shipping partners:
We will send you the tracking number of the package by email as soon as it has been shipped. So you can track the delivery at the same time.
Return:
For questions about returns & cancellations, please contact us by mail at service@dotcomcanvas.de or use our contact form.
- 30 days return policy
- Lifetime product warranty see certificate of authenticity
- Personalized products are not exchangeable or refundable!
- The costs of the return are borne by the sender of the goods, i.e. the customer.
- As soon as we receive the return, we will refund you the purchase amount (excl. shipping costs).
Further information can be found in our cancellation policy and our terms and conditions.