Delivery time:

  • Germany: 4-8 days
  • EU: 6-12 days
  • Worldwide: 10-18 days 

* Delivery time may also vary in exceptions and depends on the ordered product size & product type. 

Shipping costs:

Shipping costs are calculated only once according to the largest product in the cart see shipping matrix:

Germany: Free shipping

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* Customs costs are not covered. Customs charges may occur when importing orders outside the EU, e.g. deliveries to CH, UK, USA, CA, UAE.

Our partners:

Secure and fast shipping incl. tracking with our shipping partners:

We will send you the tracking number of the package by email as soon as it has been shipped. So you can track the delivery at the same time.

Return:

For questions about returns & cancellations, please contact us by mail at service@dotcomcanvas.de or use our contact form.

  • 30 days return policy
  • Lifetime product warranty see certificate of authenticity
  • Personalized products are not exchangeable or refundable!
  • The costs of the return are borne by the sender of the goods, i.e. the customer.
  • As soon as we receive the return, we will refund you the purchase amount (excl. shipping costs).
Further information can be found in our cancellation policy and our terms and conditions.

30 Tage Probe-Aufhängen

Order risk free with 30 days return policy.