Shipping and Returns
Shipping costs: Free worldwide shipping on orders over €49
Secure and fast shipping including shipment tracking.
Delivery time: 2–5 working days worldwide
Delivery time may vary depending on the product size and material ordered.
Please note that international shipments may be subject to customs duties, import taxes, or other charges levied by the destination country. These costs are the responsibility of the recipient and are not included in the purchase price or shipping costs.
returns
For questions regarding returns and cancellations, please contact our customer service by email at service@dotcomcanvas.de or use our contact form .
- 30-day return policy
- The customer bears the return shipping costs.
- Upon receipt of the return, we will refund the purchase price (excluding shipping costs).
- Personalized products are excluded from exchange and refund.
You can find further information in our cancellation policy and our terms and conditions .
