DELIVERY TIME:
- Germany: 2-6 working days
- EU: 4-10 working days
- Worldwide: 8-16 working days
- Painting: several weeks, as this is not in stock and must be manufactured after receipt of the order.
* Delivery time may vary and depends on the ordered product size & product type.
SHIPPING COSTS:
The shipping costs become only once by the largest product in the shopping cart calculated see shipping costs matrix:
Germany: 0.00€ Free
shipping costs matrix in full screen mode show >
* Customs costs are not covered. Customs costs may arise when importing orders from outside the EU, e.g. for deliveries to CH, UK, USA, CA, UAE.
SECURE SHIPPING:
Safe and fast shipping including shipment tracking with our shipping partners:
We will send you the tracking number of the package by email as soon as it has been sent. This way you can track the delivery at the same time.
RETURN:
If you have any questions about the Returns & Cancellations contact us please send an email to service@dotcomcanvas.de or use our contact form.
- 14 days return policy
- Lifetime product guarantee see certificate of authenticity
- Personalized products are not exchangeable or refundable (paintings included)
- The costs of the return are borne by the sender of the goods, i.e. the customer
- As soon as the return has arrived with us, you will the purchase amount (excluding shipping costs) refunded